Last updated: March 2026
This Privacy Policy describes how Shift Elevate (by Infinite Solutions) collects, uses, and protects your personal information. It applies to our healthcare staffing and scheduling platform used by assisted living and memory care facilities, and to staff who use our services—including how we handle phone numbers and SMS notifications.
SMS consent
By opting in to SMS during app onboarding (after admin invite and email verification), you consent to receive non-marketing SMS from Shift Elevate. Message and data rates may apply. See full Terms & Conditions.
We collect information you provide directly and through app usage, including:
We use your information solely for operational and transactional purposes. We do not use your data for marketing. Our uses include:
Your phone number and message content are processed securely. We do not sell or share your data with third parties for their marketing. Data may be shared only with service providers necessary for message delivery.
We do not share your information with third parties for marketing. We share data only when necessary—for example, with service providers who help deliver SMS messages, or when required by law.
We use encryption, access controls, and other industry-standard measures to protect your data. We retain information only as long as needed for the purposes described in this policy.
You have the right to:
We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Questions about this Privacy Policy?
Contact us at support@shift-elevate.com or through our support form.
SMS consent reminder
By opting in to SMS via our opt-in page or during app onboarding, you consent to receive non-marketing SMS from Shift Elevate. Message and data rates may apply. See full Terms & Conditions.